The MOST HORRIBLE work experience EVER! Nothing but a sweatshop - Customer Service, Collections, Mortgage Modification Wells Fargo Employee Review

1.0
14 Nov 2012
Recommend
CEO approval
Business outlook

Pros

I honestly cannot even think of ONE pro to list for this company. About the best thing I can say is that everyone who works there understands just HOW miserable it is to work for this company, and you try to be emotionally supportive of one another

Cons

WOW , where to start? Workers are treated sub human - like meat to the slaughter. Easy come, easy go. That's why there's a super high turnover - EVEN in these times. Completely ANAL. If you're ONE minute getting back from your scheduled break - you have a manager slappling their hand on your desk and screaming at you! If you wake up sick with the flue, your mother dies (no exageration) and you call in - they will write you UP! (EVERYTHING must be scheduled at least 24 hrs in advance!) zero tolerance! Everyone there comes to work even if they are sick as a dog - so everyone is constantly sick. The worst thing is how the management treats you, and the things they say to you. I could go on and on - but if you're thinking of working for this company - DON'T DO IT! unless you love hating to go to work everyday - Love managers who love (literally) to make you miserable, love management who threaten to fire people every day (and do) etc, etc. If you LOVE micro management, you'll thrive here.

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5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great team and great benefits

Cons

Hard to become full time

4.0
1 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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