Overall a good company but WaaS is a mess. - Anonymous employee Wellmark Employee Review

3.0
21 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid benefits and perks, cash Bonus program seems to pay out consistently from what I have seen and heard. overall leadership seems solid and competent. onsite fitness center is best onsite I've seen includes personal trainers, massage, sauna, classes, +1 for spouse or 18+ family member.

Cons

Wellmark as a Service (WaaS) doesn't seem to know if it's coming or going. Early in the Agile/Scrum journey with no real direction or north star. every team is doing something different which means external teams don't understand what's going on meaning constant request for updates, shifting priority, and changing requirements. All IT teams are very siloed and don't communicate or identify dependencies. WaaS leadership is weak, no metrics or KPIs (how would anyway since everyone does whatever) and when a directive is given members openly don't follow it.

Explore other reviews about Wellmark

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company lives by its mission. Truly working toward improving overall health of all Iowas and South Dakotans. Spearheading ongoing initiatives to reducing member burden, trying to fill in gaps where rural life creates access burdens, and being engaged with the community.

Cons

Slow change. Many processes created are not open to growth and evolution often being told, that’s how we set it up five years ago and it’s worked fine. Also, inclusive to an extent. There are times where if your beliefs do not align with the majority, specifically related to politics there are opportunities for improvement. As part of a diverse and value driven culture, it’s important to recognize not all beliefs are the same.

2.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

• Nice facility in the Des Moines office with a beautiful gym. • Strong mission and meaningful work that genuinely motivates many employees • Opportunities to work on complex, large-scale initiatives • Some leaders are supportive and open to collaboration

Cons

• Inconsistent people management and accountability across teams. • Repeated concerns raised by multiple employees are often minimized, which prevents issues from being addressed effectively • Limited follow-through when interpersonal or performance issues are escalated, impacting psychological safety. • SAFe has rollout faced significant challenges, and it created a lot of uncertainty. Many colleagues have expressed concerns about their job security. • Good old boys club on tech side of the house • Rigid RTO mandate has replaced flexibility with monitoring. Despite clear evidence that teams were productive remotely during COVID, time in office is now tracked and reported to execs, reinforcing optics over outcomes

4
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