Customer Service Associate Review - Customer Service Associate Wawa Employee Review

3.0
11 Oct 2012
Recommend
CEO approval
Business outlook

Pros

They are pretty good at providing a flexible schedule, particularly for students. It is easy to create relationships with your co-workers.

Cons

Too fast paced at times, understaffed, the management tends to play favorites among employees giving them more opportunity. If you are labeled a college student, you are not entitled to the yearly raises. The employee discount can only be used during break times and it for store branded items only.

Explore other reviews about Wawa

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good and fun environment to work in

Cons

Not always that busy, boring

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

See reviews by: Helpful|Rating|Date|All