Take it for what it is. - Customer Service Associate Wawa Employee Review

4.0
4 Nov 2011
Recommend
CEO approval
Business outlook

Pros

-Free Coffee -If you love customer service, it's fun to interact with people all day -Discounts on food while working

Cons

-Most managers play favorites -It was pretty much impossible to get any benefits considering they had to cut everyone's hours so the store wouldn't go over payroll expenses -Many employees should not have been hired, or should have been fired a long time ago -Wawa for the most part will not terminate an employee- they will instead move them to another store. This helps no one. -Unless you would like to be a store manager, Wawa should not be your "career". If you hate working here, just quit.

Explore other reviews about Wawa

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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