Pros
Nice looking hotels Working for the Duke brand Free cafeteria food, albeit very unhealthy.
Cons
Outdated policies and company culture No efforts to boost employee engagement High turnover Benefits are expensive This hotel (and its sister property JB Duke) are assets of Duke University. Employees are not Duke Employees and fall under a separate umbrella that’s treated with no intention of creating an innovative and healthy workplace. You will feel like a number working for Duke rather than apart of a hotel family that cares about your well being. The Executive Committee is ran by complacent, yet superficially pleasant, industry veterans with zero regards towards improving work/life balance that so many other hotels in the industry are now achieving. It’s there way or the highway. If you want a job that’s stable and provides a source of income to get you to the next chapter in your career, then these hotels are great. However, if you’re looking to learn, grown, and feel apart of a family with your job, you will find no comfort working at these hotels. You will be treated like an individual who should be lucky to have a job and collect a check. Most departments are saturated with nepotism and communication is often defensive. If you decide to work here I would highly suggest taking courses to develop your skillset so you can find a better hotel to grow with. Trust me, they exist. A few things that these hotels do NOT have that you will find at other hotels (or at least should): -An initiative to keep employees healthy -Quarterly or biannual employee engagement events -Community service outreach (they do an annual United Way campaign only to donate money) -Professional development resources