I liked it - Customer Service Representative Walgreens Employee Review

4.0
3 Jun 2025
Recommend
CEO approval
Business outlook

Pros

It was fast-paced in my store (and district), and working in the front end, you would meet a lot of people. Even if it was just for a few minutes, you would still have your regulars that would come in, so it was fun. Also, you were on moving around, whether you standing up front, or you were assisting with other types of activities.

Cons

Customers could get upset when we bottle necked up at the registers, and help was limited during a shift, but I understand why they would get irritated. This is retail, so the pay is not high, and you can burnout from the low control what I was able to do (upselling is not exactly exciting)

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Walgreens Response
1y
We appreciate you taking the time to share your work experience with us,

Explore other reviews about Walgreens

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours and great leadership

Cons

hours are being cut from corporate

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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