Thanks for the memories - Customer Service Representative (CSR) Walgreens Employee Review

3.0
11 Feb 2022
Recommend
CEO approval
Business outlook

Pros

They taught me how to come out of my shell of fear of rejection by mandating that I welcome each and every customer that comes in the door.

Cons

The company seems to lack ethical integrity. It has not always been this bad.

Explore other reviews about Walgreens

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, not too many things to do, focus on your job, great customers, fun, free products. Working with customers. The area lead was amazing. It went down hill after she left.

Cons

The got rid of the position in many stores

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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