Nice staff, but a delusional workplace culture - Customre Service Waitrose Employee Review

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some nice staff and management

Cons

Biggest problem here is the whole company thinks it's more than it is. And half the staff are delusional especially team leaders and managers. "YOU WORK IN A SHOP" This makes for a pathetic workplace with so many people that really test your patience. Half the staff were nice the other half really funny and it very friendly overall not a great experience

Explore other reviews about Waitrose

5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

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