An okay place to work but went downhill - Customer Assistant Waitrose Employee Review

4.0
19 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits, decent working hours/shift lengths and amount of breaks, perks of free or discounted food

Cons

Low morale amongst staff, lots of systems changed by management without consulting people who work “on the floor” first, no bonus most years

Explore other reviews about Waitrose

5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible for young students coming back from university

Cons

Wish washy management, and lack of communication

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