Majority of leadership is a joke. Representatives pretend to be a supervisor when speaking with angry owners because the leads won't.
If you are being harassed or bullied and you tell your manager or lead, they do nothing and tell you to email HR. They will most likely not do a thing about it. One rep was forced to wear a mens tee for a week straight because they thought her clothes were too sexy even though many others dressed the same.
They dont care about anything than revenue. Unwilling to fix safety issues for the walkers and dogs that they make their money off of. Don't provide training materials and dogs are often harmed and walkers are bit, some even need serious medical attention which Wag! does not compensate them for. The owners are allowed to keep dangerous dogs on the platform with no consequence. No proof of vaccinations are required. You will make $.75 above minimum wage to calm walkers after being attacked and owners if their dog is injured or worse all day long.
The recent positive reviews are either from higher executives or marketing trying to improve our image. They say the same thing and nothing I have ever heard while working in the office from the majority of the workers here.
