Mid South Waffles in Birmingham, Alabama is an awful company!!! - Division Manager Waffle House Employee Review

2.0
14 Nov 2012
Recommend
CEO approval
Business outlook

Pros

You have a job. If you follow the guidelines of the job you will have job security because people are not lining up to work there. You will make decent money but the hours and time you give up are not worth it to most.

Cons

24 hours a day, 365 a year, and work every holiday. Christmas Day is the worst! On this day you are expected to be in the store at 6am, maybe leave at 3/4 for an hour if everyone shows up for work, then be back at 5/6 and work until 10/11pm. You must be back at 6:30am the next day and cook for 7 hours, then complete manager duties. The employee issues you encounter are relentless.They have an associate hotline number for associates to call and make complaints.You will never have control over your store. You will be expected to attend meetings every Thursday at 4pm. Usually you will drive at least 30 minutes one way. I worked for this company for 3 years and it was the worst mistake i made in a long time! For young educated people, dont make a mistake by looking at just the money, like i did.

Explore other reviews about Waffle House

5.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and fun people to work with

Cons

Very busy days at work

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay for the industry Okay benefits Employee stock purchase plan Pretty consistent hours The actual work is difficult, but fun after you get good at it. Upward momentum is difficult, but the pay scales very well if you work your way up into management. Prepare for intense work if you do though.

Cons

They hire everyone, and your team will make or break your experience. Genuine safety concerns on 3rd shift. You need to be prepared for people to act out. Senior management only have operation management skills. They are not good "people" managers at all. Only "number" managers.

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