Good place to work - Customer Service Representative WaFd Bank Employee Review

4.0
30 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Great co-workers, work environment, training program.

Cons

Pay per responsibility is low. Unless you are higher than a PB it is near impossible to earn a living wage.

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WaFd Bank Response
7y
Thank you for your post. We are working on career paths to provide opportunities for advancement and higher compensation.

Explore other reviews about WaFd Bank

5.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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