2.0
2 Feb 2026
Current employee, more than 1 year
London, ON
Recommend
CEO approval
Business outlook
Pros
Amazing and supportive team members Great salary and benefits Remote work environment (for now, but full RTO is in progress)
Cons
Extremely high case load Quantity over quality No time to look into cases in detail, just have to keep cases moving No consideration for your style of work, if you don't fit the expectation, good luck trying to stick around Cases don't stop when you call in sick making it extremely hard to catch up Very stressful job in general