Brand Account manager role - Anonymous employee WP Engine Employee Review

2.0
18 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are great! Great group of people

Cons

Management is not transparent on sales goals. A lot of people get on game plans and PIPs. They are eventually pushed out of the company

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WP Engine Response
1y
Hello and thank you for taking the time to share your experience at WP Engine thus far. While we're glad to hear you enjoy the people you work with as culture is so important to us, we're concerned about your experience in regards to Management and sales goals. We recognize that employees feel more pressure to hit quotas as we approach the end of the month and are currently reviewing our structure to better allow our Sales Team to meet their goals and feel supported. If you're comfortable doing so, we'd encourage you to reach out to your EE Business Partner or anybody on our Employee Experience Team so we can learn more about your concerns and work to address them. Thank you again for sharing your feedback.

Explore other reviews about WP Engine

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Cons

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

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WP Engine Response
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.
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