Great CEO, some good perks and diverse company with room for growth.
Cons
Toxic environment, current Senior Sales Manager is a bully which has lead to rotating door of staff, it's also commonly now known in the city as a stay away.
WP Engine Response
1y
Thank you for sharing your feedback as it helps guide our growth and address concerns being raised. We're saddened to hear you've had this atypical experience. We try to foster an environment where every employee can thrive and do their best work. We hold our managers to a high standard and will look into your feedback in an effort to address these concerns. In a recent pulse survey, we've heard from the team that they're overall feeling supported.
We know you're no longer working at WP Engine, but if you're comfortable doing so we'd encourage you to reach out to our Employee Experience Team so we can better understand and work to address these concerns. Thanks for taking the time to share, we wish you well in future endeavors.
Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.
Cons
Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.
WP Engine Response
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions.
We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
-Fully remote so can work from home
-Work/life balance is great, I never take work stress with me after I log off.
Cons
-Management is unwilling to make changes at times, even when something can be optimized.
-Some days can feel like you are overworked due to not enough staff to cover support queues
WP Engine Response
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.