No longer a growth company - Director WP Engine Employee Review

2.0
1 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Fun company culture. Committed, accessible and high energy woman CEO. Diversity and inclusion. Talented and dedicated team members.

Cons

Profits are prioritized over growth and employee well-being. Despite record profits, no bonuses were given in 2023. Stock valuation has been declining for years, making stock options unprofitable. Pay is below the market rate. Many incompetent executives. Most roles are moving out of US, significantly limiting growth for US team members. High attrition in the last few years.

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WP Engine Response
1y
We appreciate you taking the time to share about your experience when working at WP Engine. We're glad to hear you enjoyed our culture, DEI efforts, the people you worked with as well as our CEO, Heather. We're concerned to hear you felt like we were more focused on profit than the wellbeing of our people, we've made many investments in wellness over the last few years and certainly wouldn't want this to be the experience of anybody working at WP Engine. We're proud of our leaders and the work they put in every day to ensure we're continuing to grow and thrive together. In regards to pay, WP Engine's compensation philosophy is to pay competitive to market based on cost of talent vs cost of living. We utilize salary surveys to review our salary ranges on an annual basis and then conduct an annual salary planning review for merit-based increases. We know you're no longer working at WP Engine, but if you have any more feedback to share we'd encourage you to reach out to our Employee Experience Team. We wish you the best in future endeavors.

Explore other reviews about WP Engine

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Cons

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

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WP Engine Response
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.
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