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      WM

      Engaged employer

      WM reviews

      Great job on paper - reality was another story - Billing Representative WM Employee Review

      1.0
      5 Nov 2013
      Billing representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay and benefits. Flexible hours. Some managers and supervisors were very good.

      Cons

      Substandard and unprofessional management. Unachievable work load with no incentives. High stress level. Lots of favoritism.

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      5.0
      30 Apr 2026
      Gas technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work for, amazing benefits and very understanding supervisors!!!

      Cons

      None so far. All is going great!!

      avatar
      WM Response
      1mo
      Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
      4.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support with onboarding. Remote work. A lot of opportunities for learning.

      Cons

      Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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