1.0
17 Oct 2023
Former employee, less than 1 year
Hoddesdon, East of England, England
Recommend
CEO approval
Business outlook
Pros
Breaks, Lunch and going home.
Cons
Constant telephone calls without breaks Direct blame and personal accusations Daily IT outages and incidents No support processes or team support Constant Individual micromanagement Micromanagment of incoming telephone calls Egotistic and arrogant team leadership Lack of responsibility and ownership Work escalations not supported or resolved No support and training for new joiners Unskilled engineers for new IT equipment. High staff turnover and regular leavers Do not work for Volker ICT support at any level or capacity as a technical support engineer !