Easy Phone Work - Operator VoiceLog Employee Review

4.0
19 Jun 2018
Recommend
CEO approval
Business outlook

Pros

This is a great work from home opportunity. You get about 10 calls an hour with minutes in-between where you are reading from a script for various clients. The customer has to give simple responses that you mark down as the script progresses. It is incredibly easy and great for people who want a customer service phone job were you don't really have to "deal" with anyone. You get plenty of rest for your voice as well since the calls are not back to back. The supervisor Jose is very kind and provides good training. He was great to work with. work from home, simple job, no thinking, bi weekly pay, flexible hours

Cons

You select hours once a week and it is first come first serve. Many times I would go to get hours when the schedule opened up and hardly got any as people unfairly went in ahead of time and got them first, which was against the policy. limited hours, minimum wage, verbatim script reading, getting QA emails in the middle of the night

Explore other reviews about VoiceLog

5.0
10 Jun 2018
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Training is sufficient. Although unpaid, if you are serious about the job it isn't a problem. Right now there are a lot of extra hours and a good choice of hours ranging from morning to no later than 8pm CST. Many outlets for communication and immediate response to questions or concerns. No issues or concerns with paycheck or worked hours. During the firs month they chose your schedule, afterwards you chose your schedule and you can pick extra hours if they are available. Right now there has been a lot of available hours.

Cons

None that I can think of right now.

2
1.0
13 Jan 2018
Recommend
CEO approval
Business outlook

Pros

the one and only pro to working for this place is you can do it from home

Cons

Far to many to list here, an extremely poor work situation, even as these work from home telephone jobs go, pay is 8.50 an hour, you will NEVER get a raise, you can schedule yourself if you can get to it quick enough to get any hours before they are gone. They tell you to wait until you get an email at a certain time to schedule, but it comes out anywhere from 10 minutes early to an hour or more late, and if the person who does it is not there, it does not come at all, it does not matter, because no matter what hours you schedule, you will not be allowed to work them all anyhow, you will either be taking calls one after another after another, or they will tell you its slow and log off for the rest of your shift or even the day. They will tell you how easy it is, but that is a lie too. The farther you get into it the more difficult it becomes, you will be reading 15 min+ scripts to often times very unsavory people, it was AWFUL!!

4
See reviews by: Helpful|Rating|Date|All