Avoid at all costs - Customer Service Vizion Network Employee Review

HR are friendly and will always make time for you

Staff are lazy and do the bare minimum, leaving the hard working staff with more work to deal with for the same pay, including the same Christmas bonus. The company have a very fair dress code and is very chill in my option which is great yet why am I greeted to someones back side in my face everyday yet nothing is said yet I wear a T-shirt and get dress coded for it been too short. Some of the staff have recently formed a bullying gang where they just like to bully anyone and everyone this is also the same on teams which the company use for work purposes. Personal hygiene for most of the staff is shocking, this also includes the toilets which people cannot use correctly. Staff are constantly ill and having to take time off work which goes against them and no sick pay is offered. Hard working staff are not recognised or thanked enough. Instead a directors award was given to one of the biggest bullies within the company which is a kick in the teeth to a lot of people.

Ok working hours ranging from 8 - 6pm with one in 6 Saturdays. Christmas savings club and Christmas bonus. Recent offering of cross training (although I do believe this is because they want to work the current staff closer to the bone, rather then hiring the staff needed to actually cover these). A high level of diversity.

Exceptional level of favouritism from management with promotions based on who you know, not what you know (including hiring of best friend in a completely unsuitable senior role). This obviously limits any legitimate progression opportunities. Inconsistent managing across teams. Staff not replaced when desperately needing to do so. I also find it suspicious that the positive reviews on here have recently come after such turmoil within the company (again, friends in high places one would assume). Uptight working atmosphere with nothing to boost it. Wage isn't great. Compassion is non existent.