Stay away - Customer Service Vizion Network Employee Review

2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

HR are friendly and will always make time for you

Cons

Staff are lazy and do the bare minimum, leaving the hard working staff with more work to deal with for the same pay, including the same Christmas bonus. The company have a very fair dress code and is very chill in my option which is great yet why am I greeted to someones back side in my face everyday yet nothing is said yet I wear a T-shirt and get dress coded for it been too short. Some of the staff have recently formed a bullying gang where they just like to bully anyone and everyone this is also the same on teams which the company use for work purposes. Personal hygiene for most of the staff is shocking, this also includes the toilets which people cannot use correctly. Staff are constantly ill and having to take time off work which goes against them and no sick pay is offered. Hard working staff are not recognised or thanked enough. Instead a directors award was given to one of the biggest bullies within the company which is a kick in the teeth to a lot of people.

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Vizion Network Response
2mo
Thank you for submitting your review of Vizion Network, it is really appreciated. We would be happy to discuss your feedback with you, if you would like to, please email us at hr@vizionnetwork.co.uk with 'Glassdoor review' in the subject line.

Explore other reviews about Vizion Network

2.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Ok working hours ranging from 8 - 6pm with one in 6 Saturdays. Christmas savings club and Christmas bonus. Recent offering of cross training (although I do believe this is because they want to work the current staff closer to the bone, rather then hiring the staff needed to actually cover these). A high level of diversity.

Cons

Exceptional level of favouritism from management with promotions based on who you know, not what you know (including hiring of best friend in a completely unsuitable senior role). This obviously limits any legitimate progression opportunities. Inconsistent managing across teams. Staff not replaced when desperately needing to do so. I also find it suspicious that the positive reviews on here have recently come after such turmoil within the company (again, friends in high places one would assume). Uptight working atmosphere with nothing to boost it. Wage isn't great. Compassion is non existent.

4
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Vizion Network Response
3mo
Thank you for submitting your review of Vizion Network. We would be happy to discuss your feedback with you, if you would like to, please email us at hr@vizionnetwork.co.uk with 'Glassdoor review' in the subject line.
1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Can’t think of 1 pro

Cons

1 day above bare minimum holiday allowance Only just slightly above minimum wage No sick pay Strict rules on absence despite lack of sick pay Bare minimum pension Terrible change management Bad internal communication Strict performance and productivity management (think most intense micro management you can imagine) False promises of possibility to work from home

3
avatar
Vizion Network Response
2mo
Thank you for submitting your review of Vizion Network, it is really appreciated. We would be happy to discuss your feedback with you, if you would like to, please email us at hr@vizionnetwork.co.uk with 'Glassdoor review' in the subject line.
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