Little work/life balance. There's a culture of making goals at whatever cost. Truth-telling and integrity aren't important in marketing and promoting blood drives. Employees aren't held accountable for their actions until they just let them go. There is no actual coaching or training employees to help them improve. Donors aren't incentivized for their time and blood donations. Leadership states that people should be giving out of the "goodness of their hearts," while the CEO is raking in a $800,000 annual salary. There is very little importance on providing good customer service which permeates in the work culture.