Worst Company I've worked For - Donor Care Specialist III Vitalant Employee Review

2.0
24 Jan 2022
Recommend
CEO approval
Business outlook

Pros

-Can make a mostly livable income -Always opportunities for overtime -The best coworkers -Matched 401k up to 5% your first year -Health insurance is alright -Up to $5,000 of tuition a year towards approved schools in related fields (medical and science)

Cons

If you want to be over worked, under paid and never appreciated Vitalant is perfect. If you want to work for an uncaring and huge company who asks you to live and work with integrity but cannot have an ounce of it themselves, then come work for Vitalant. Constantly hiring new phlebotomists under a veil of lies saying that you will have a work life balance, good pay, great benefits, and possible growth. If you like being yelled at by belligerent strangers, cussed at, and threatened, then this is the place for you. Vitalant will not do anything about it, but rather let them re-book their appointment! If you don't mind never getting breaks on 12+ hour days, missing lunch breaks, putting the safety of people at risk and working for management that tell you after a 14 hour day where you sprinted the whole time while trying to get every donor thought that, "you didn't do enough", then come work at Vitalant. If you want to be viewed as entirely disposable and to hate your life and your job right out of training, this might be the perfect fit. If you want entirely useless management that doesn't give a flying fu@k about you, then go work for the management at Vitalant because they sure don't. I have been at Vitalant for 15 months and have not only had terrifying moments, but it has brought on havoc in my personal life because of the lack of flexibility and work life balance. 5 months ago I had to start antidepressants for the first time ever because of the pressure at work I had become so internally depressed. I have never seen such burnout in a company than I do at Vitalant. The turn over rate every year is horrifying. Seriously think twice before working here.

Explore other reviews about Vitalant

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun team to work with

Cons

None at this time, thanks

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Vitalant Response
3w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

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Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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