Pros
The people are generally very nice to your face but do not be fooled! I worked at viewpoint for about 8 months and It was a new and very different work environment from what I was used to. The pay was decent but working as an agent and making 12 to 15 dollars per hour wasn't ideal for any serious cash and it wasn't worth the hassle.
Cons
The supervisors were very hypocritical. They promoted this atmosphere of openness but at the same time would condemn anyone who dared ask a question and at times they would just dismiss the agents as lowly workers even going as far as placing blame on the agents based on lies to make themselves look better to upper management. This happened to me and many other agents more times than I could count. When we spoke up it was seen as " questioning" authority. Management promotes an " open door" policy that is basically a facade....... APPLY FOR A JOB HERE IF YOU ARE LOOKING FOR AN AUTHORITATIVE DEEMING WORK ATMOSPHERE!!