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Veterinary Pet Insurance

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The good, the bad & the ugly.... - Anonymous employee Veterinary Pet Insurance Employee Review

4.0
22 Apr 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The good : once you start working here for over a year, you are pretty much set. The company "almost never" let go someone, I know few people around my area that pretty much DO NOTHING, I repeat DO NOTHING during the day but surprisingly they've been working here for years. Job security for the winner. Salary raised every year, depends on performance review obviously. Company really lay-back, family comes first. Boss pretty much understand when something urgent comes up, you can go w/o any question asked.

Cons

The bad : not much room to grow UNLESS you willing to play the "politic card". You pretty much will do almost the same thing year-after-year. Forget about learning something new, you almost-most-likely won't learn exciting for a while. The ugly : ughh....dum dum dum, the IT Ops department is so behind-in-technology. Been working here for few years now, there is still no Wifi access, they've been "bragging" about "WIFI COMING SOON" for a while but not even a little progress seen so far. Technology is about 3 years behind....seriously.

Explore other reviews about Veterinary Pet Insurance

5.0
18 May 2022
Recommend
CEO approval
Business outlook

Pros

Good benefits, competitive pay, helpful coworkers, ability to move up within company

Cons

Often yelled at by callers, hard to get time off, emotionally draining

2.0
24 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

VPI offers great benefits, decent starting salaries, yearly bonuses and generous time off. employees are generally friendly people and easy to get along with. Customer Care is an easy job, as long as you don't take negative calls personally. you mainly answer questions about policy coverage and claims reimbursement. Sales department has GREAT pay plus commission structure and cometitions for extras like dinners and gift cards almost monthly.

Cons

VPI went from a very laid back atmosphere to an uptight corporate one once Nationwide bought them. Nationwide Bank took them over 2 years ago (and is now phasing out the VPI brand name).you do Not want to work in sales where the demands are high and punishment for falling on the wrong side of metrics is usually a public shaming or eventual termination. the higher a sales goal you meet, the more they push you to make even more the following month. you are almost punished for doing well. is all they want from you while giving you less and less in bonuses. Don't let the "insurance" in the company name fool you into thinking you will just be signing up customers for policies. Be ready to dupe people that are calling in for insurance into signing up for a Nationwide credit card instead (Nationwide is a Bank first and foremost after all).

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