Employee Experience - Sales Specialist Verizon Employee Review

3.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Solid camaraderie amongst team Pay can be very good

Cons

Selling can feel sketchy sometimes. Often pushing products onto customers that don’t need said products. Management really doesn’t seem to care too much for specialist. You can request a day off several months in advance and it won’t be approved/rejected until a week or two before the day arrives. You cannot take more than one Saturday off per month. It’s just not happening. Sales process is done under the guise of “helping the customer save money” but I literally heard my manager tell a customer, “if you want your bill to go down, you’ve come to the wrong place” Expect to work more than 40 hours every week.

Explore other reviews about Verizon

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and discounts on service and merchandise.

Cons

Commissions were store based instead of individual based.

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
See reviews by: Helpful|Rating|Date|All