Senior Customer Service Rep 25+ years - Senior Customer Service Representative Veritiv Employee Review

4.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Comfortable work environment. Team Leaders are awesome and work in tandem to help. You own your customers and do whatever you need to do to satisfy their needs

Cons

Customer Service is fast paced and at times can be very stressful.

Explore other reviews about Veritiv

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

Big companies can sometimes go through changes

1.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None that i can think of.

Cons

The new system makes working here difficult.

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Veritiv Response
1d
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet your expectations. We understand that recent system changes may feel difficult as these updates are intended to streamline processes and better support our team's long term. While we can’t address individual situations publicly, feedback like this is reviewed internally. We appreciate you taking the time to share your perspective and wish you well going forward.
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