Good company that has gone downhill - Customer Service Professional Veritiv Employee Review

3.0
5 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great coworkers. Good pay. Decent benefits.

Cons

Constant changing of policies and how your job is done. Management at all levels lack the ability to really change anything. Direction of our department seems to change quarterly. Systems hardly ever work consistently. The last 2 years have been full of lay offs. Seemingly nearsighted decision making in senior management on systems, direction, and processes.

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Veritiv Response
6y
Thank you for providing your perspective. As part of our strategy, we have been optimizing processes and procedures so that we may drive greater efficiencies and improve the customer and supplier experience. We encourage all employees to share recommendations with their manager and/or HR Business Partner.

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5.0
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CEO approval
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Pros

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Cons

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3.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

At the time flexibility with location and access to office

Cons

Veritiv offered limited advancement opportunities

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