Awful, awful, awful. - Customer Service Representative Verafast Employee Review

1.0
9 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Working from home and you can choose to use a cell, landline, or VoIP to make calls.

Cons

You're literally paid cents for the work you do and the credits you earn during a shift. There is no hourly pay. You could spend 7 hours talking to potential customers and you would only end up earning 30 to 40 credits. And that may seem like a lot of credits, but remember that they pay in cents, not dollars, so at the end of a 7 hour work day, you've just barely managed to make $10-$15. I don't know about you, but I wouldn't like to work at a job where your only miniscule pay is determined by whatever mood your customer may be in. If you don't get a sale, you get no points. During the interview process, Ver-A-Fast also tells potential employees that they'll be able to make $200-$350 a week, which is a complete and utter lie. Unless an employee is faking the outcome of calls to get more credits or working 100 hours a week, it's impossible. Ps - The interviewers/AC's tell you that you won't be making any outbound sales calls, but that's also a lie. The AC's lie to you about everything from your pay, to how "easy" the job is. Because having angry people you don't know curse you out daily is sooooo easy.

Explore other reviews about Verafast

5.0
11 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Get to work on your own time not told when to work. Minimum hrs are only 10 a week. Weekly pay. Easy to communicate

Cons

At time limited calling last minuet shift updates

4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

4 hour shifts ,4 hour 30 mins shifts,8 hours and 30 mins shifts Nice coworkers The pay was okay it helped pay some bills

Cons

The person that post the shifts post them at all different times . You can get fired for saying yes ma'am no ma'am no sir yes sir. The shifts are first come first serve which can mess with your pay .

See reviews by: Helpful|Rating|Date|All