10y
Thank you for taking the time to share your thoughts. We appreciate your observations and that you noted our great potential as we evolve from having one genomic diagnostic on the market to three during the next year.
Your comments are taken to heart, since we aspire to be our teammates’ “employer of choice.” As we’ve evolved and grown as a company, we’ve worked to ensure our internal communications evolve and grow as well. This is not an exact science, and we appreciate feedback like yours so that we can continue to improve. Currently, we host a variety of both regularly scheduled and ad hoc company-wide events, and communicate with employees in a number of ways to help keep everyone up to date and informed. Our performance management system is designed to align each teammate’s development goals with departmental and corporate objectives and opportunities throughout the year. We do this through team meetings, 1:1 coaching and performance dialogues. We continue to look for ways to grow our managers so that they inspire, motivate and, in turn, help each member of their team grow. We know that effective communication and management will be key to realizing our full potential.
Regarding pay, we regularly participate in several industry surveys, and find that we’re competitive.
Finally, all of our senior executives would like to be able to know every employee’s name (and those of their family members!). This is becoming more of a challenge, as we now have more than 200 employees in our South San Francisco headquarters, as well as in Austin and across the country in our field sales force. Having said that, we are continually working to make this a tight-knit community and appreciate constructive feedback.
Thanks again. We wish you every success.
- VP of HR