5.0
16 Jun 2026
Former employee, more than 5 years
Columbus, OH
Recommend
CEO approval
Business outlook
Pros
The role involves a lot of repetitive tasks. Depending on your personality, that either makes the job easier over time as you become more efficient, or it gradually becomes frustrating. The upside is that once you learn the role, it can serve as a strong stepping stone to move into other positions within the company.
Cons
It's a repetitive, call-center type role. Once you're in it, there isn't much room to grow within the department. Most people either stay and plateau or eventually move to another department before the repetition and workload lead to burnout.