Changing Leadership Gives Changing Feelings - Customer Support Engineer Veeam Software Employee Review

4.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The people I work with on the day to day are great. I love helping customers solve their problem and making their day.

Cons

Leadership changes have changed the feel and direction of the company in ways that are concerning.

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Veeam Software Response
4mo
Thank you for sharing your feedback as a Customer Support Engineer in our Columbus office. We appreciate your perspective and the opportunity to learn from your experience. We take your comments about our Executive Leadership Team seriously and remain committed to fostering an inclusive environment where every voice is heard. Your input helps us identify areas for growth and improvement. We value your contributions and thank you for being part of the Veeam Team.

Explore other reviews about Veeam Software

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Working with some of the smartest people I've ever worked with.

Cons

Growing pains of acquiring more companies.

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Veeam Software Response
3d
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of. Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
2.0
3 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is good as well as benefits.

Cons

Poor organizational structure and lack of clarity: Roles, responsibilities, and reporting lines were confusing. This made collaboration and accountability very difficult. Nepotism and favoritism in leadership: Upper management heavily favored hiring and promoting people from their previous companies the "buddy system". Loyalty to personal networks appeared to matter more than competence or performance, which created cliques and made nonconnected employees feel like outsiders. Hypocritical company culture: Leadership frequently talked about "employee matters" values, strong culture, and employee well being, but in practice these were not reflected in actions. Layoffs, heavy workloads after staff reductions, and a focus on looking good on paper undermined any real trust. Frequent layoffs and job insecurity: Multiple rounds of layoffs created constant uncertainty. Remaining employees were expected to absorb significantly more work with fewer resources and little recognition or support. Heavy favoritism toward offshoring and lower cost international employees: Upper management strongly preferred hiring or retaining talent in countries with significantly lower cost of living because their lower salaries made departmental budgets and headcount metrics look better on paper. This resulted in U.S. based employees being disproportionately targeted in layoffs or overlooked for retention/promotion.

7
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