I loved vanguard - Customer Service Representative Vanguard Employee Review

5.0
2 Apr 2024
Recommend
CEO approval
Business outlook

Pros

They have so much growth opportunity. The benefits are great aswell. I lost my job there due to not passing the job by two points so make sure you really study hard!

Cons

Studying can be really hard at times because it’s duly studying for 7 hours straight.

Explore other reviews about Vanguard

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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