Decent place to start - Client Service Associate Vanguard Employee Review

3.0
15 Oct 2008
Recommend
CEO approval
Business outlook

Pros

Solid company that looks good on a resume. A good place to gain experience but not to spend an entire career.

Cons

Low pay and lack of career advancement. Management fails to tell crew everything, they gloss over many things.

Explore other reviews about Vanguard

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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