Beware the private equity chop shop - Tier II Technical Support Valsoft Employee Review

1.0
6 Jan 2021
Recommend
CEO approval
Business outlook

Pros

None. My experience working for ValSoft had zero positives.

Cons

ValSoft, like most private equity firms, has a standard, ruthless playbook: buy an established company, strip it down for parts, pay out massive bonuses to the executives, discard it and move on. Day one after Valsoft bought our company, 40 people (nearly 30% of the company) were laid off. By the end of the year, another 40 people had been laid off. Some of those positions were immediately posted for hire, at lower wages with less benefits. Benefits were cut on day 1. Management was blatantly dishonest about their intentions with the company. HR was impossible to work with--we had 4 different HR reps from Valsoft over the course of 9 months, and each one would kick the can on your issue until the next took over, so nothing was ever solved. Now 80 people (the majority of the company) lost their jobs in the middle of a pandemic (a pandemic, mind you, that was leading to increased sales for our medical sector firm) despite assurances from ownership that this would not happen. The company forced laid-off employees to sign NDAs, under threat of being denied unemployment benefits. Ownership and management tell bald-faced lies to clients about what is going on.

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Valsoft Response
3y
Thank you for your feedback! We're sorry to hear that you've had difficulties with the acquisition. We understand that you were not a Valsoft employee. As a former member of one of the acquired companies, we encourage you to consult your company's Glassdoor page. We understand that acquiring companies is not an easy process and it brings inevitable changes. The pandemic came with many unknowns and due to its effects like many other companies, we were forced to make changes in order to continue to support our employees, who are our priority number 1. Thank you, Marcela

Explore other reviews about Valsoft

5.0
10 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Start up mindset, High Potential for growth, Rewarding for Achievers

Cons

Nothing comes without nothing it's about getting things done and work so Workload is high

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Valsoft Response
3y
Thank you for your feedback. We are glad you feel Valsoft is a rewarding place to work. Our meritocracy system encourages employees to strive for excellence. If you have any questions or concerns regarding your workload, please do not hesitate to contact your manager or the HR team. Thank you for your work and for being part of the team, HR team
1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

* our company was acquired by Valsoft and they talk a great transition game

Cons

* #1 priority is to attain a min of 30% growth by cutting staff and resources * Valsoft henchman do not care about employees or tenured/loyal customers; they just want to implement huge price increases so they can get lofty annual bonuses * Valsoft hires very young and unexperienced males to overlay the same 'template' used with each acquisition * They only care about growth and are on a good trajectory to run the company's growth built prior to acquiring - to the ground

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Valsoft Response
1w
Hi, Thank you for sharing your feedback and perspective following your experience with Valsoft. We understand that acquisitions and periods of rapid growth can bring significant change, and we recognize that not every transition is experienced the same way by every employee. At Valsoft, we aim to build businesses for the long term by supporting operational growth, investing in leadership, and creating opportunities for employees across our global organization. We appreciate the time and dedication you contributed over the years and value hearing feedback from former employees, even when experiences differ from our intentions. We wish you continued success in your next chapter. Jennifer
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