Pros
- Opportunity to take on responsibility early - Good stepping stone for career development - Approachable leaders willing to listen (in some departments) - Good opportunities for critical thinkers - Good advancement opportunities for problem solvers - Reliable hours - Flexible Hours
Cons
- Opportunities to improve client communication and service consistency - Lack of focus on customer experience - Limited strategic emphasis on long-term customer satisfaction (short-term thinking) - The work environment, professionalism and expectation seemed inconsistent between departments - Lack of accountability among middle-management. - Massive opportunities to improve operational efficiency - Not ideal for individuals who prefer highly structured training and step-by-step guidance