Worst Mistake of my Career - District Manager Valet Living Employee Review

2.0
7 Jan 2020
Recommend
CEO approval
Business outlook

Pros

1) The team I met was absolutely incredible. Great people, some I still keep up with to this day. 2) Decent base pay (never expect to get anything else they promise you). 3) I lost 17 lbs.

Cons

They still owe me $150 for doing a special assignment on the only off day I had for the week. After months, it was never paid out, despite repeat follow-up, including the day I left. You will work 12-19 hour days. Sometimes for weeks on end. Personally, I helped fix a district that the left manager had left in need of some TLC. It was long hours. I didn't mind. However, they pulled me to cover another area just as I was getting it fixed up. They gave my district to another manager (who got a significant raise), and gave me a district that "reset" my bonus metric - meaning my long hours were for literally nothing. This is a constant, constant thing they do to new managers in order to keep their older ones happy. It's an old school game. Upper management does not mean what they say nor say what they mean. They want you to inform them every time a compactor breaks or there is a service interruption. However, they will not the let the DM handle it. If you report a problem, expect your entire team to be blown up by the uppers and for all of corporate to descend upon a client with 3-4 visits or phone calls over something the DM could have solved with 1 email or 1 two-minute phone call. This creates a ridiculously stressful environment where every phone call or email is treated as an emergency. When you have 7-day properties and work from 9am-11pm (at a minimum), this is unsustainable.

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Valet Living Response
6y
Thank you for taking the time to leave a review. I’m sorry you didn’t have a great experience during your time here. Our District Managers have a challenging job and it’s true that working at Valet Living isn’t for everyone. Change is constant in our business, and we ask our team members to be incredibly nimble as we serve customers in an industry that is frequently changing. Related to your claim on outstanding pay, please email me at antonio.fiorentino@valetliving.com so I may review further with our team. Thank you again for taking the time to leave this review and we wish you the best in your career.

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Cons

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