Cruise division - Cruise Agent Vacations To Go Employee Review

5.0
24 Jun 2025
Recommend
CEO approval
Business outlook

Pros

I have had the good fortune of working for VTG the past 14 years. Great place to work and great compensation/benefits. If you are lucky enough to work at VTG, take it seriously, make the commitment. Look at this as a long term career (not just a job) that you will be at for many years. There is success and stability in your life to be found here. Pros include - Friendly, positive work environment. - Real opportunity to make a 6 figure income and bonuses. You will build your own client base of repeat business. Take care of your customers, be friendly and upbeat, they will not just book with you once, they will book with you over and over again AND refer their friends, family, neighbors, etc. With time, you will have more repeat customers calling in to book than you could ever imagine. - Plenty of leads and customers. You will not be out prospecting, cold calling and looking for customers. Clients are readily available. VTG does all the marketing for you to keep the customers calling in to book cruises. - Opportunity to work overtime, make extra money if needed. - Great training and support from management. From HR, training managers, team leaders, upper management, their goal is for you to succeed and they are there to help you. Your success is their success. - Benefits package - health insurance, 401k with match, etc. HR also reviews the benefits every year to make sure we are getting the best benefits possible. - Ability to move up in the company. You can stay as a "worker bee" or look further up into management. The company promotes from within. - Fun events for employees and their families throughout the year - Many, many travel opportunities at a discounted rate.

Cons

One "con" that throws people off is working on commission. Don't let this be a deterrent. There are so many leads/customers and ways to make money at VTG that you will be grateful you are on commission and not making an hourly wage. The only real con would be when you first start working at VTG you will work nights, weekends, etc. With tenure you will be offered a more "normal" schedule.

avatar
Vacations To Go Response
10mo
Thank you so much for the kind words! We’re thrilled to hear about your positive experience—it truly means a lot to us. We’re committed to maintaining that same level of support and excellence moving forward. Thank you for being such a valued part of the team. Vacations To Go

Explore other reviews about Vacations To Go

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance for sales, opportunity to work remote. Good earning potential if you want to work a lot.

Cons

Not really good for upper movement. I wouldn’t want to be a manager.

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Vacations To Go Response
3mo
Thank you for your thoughtful feedback. We are glad to hear you value the work-life balance, remote flexibility, and strong earning potential, as these remain core priorities for us. We understand that traditional management paths are not the right fit for everyone. Our focus is on providing meaningful advancement opportunities, whether through leadership or specialized roles such as Relationship Specialist or Singles Agent and Host, so team members can grow in ways that align with their strengths and goals. We truly appreciate your contributions and your perspective as we continue to strengthen the team experience. Vacations To Go
2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

No cap on commission is nice

Cons

Heavy metric focus with cold detachment

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Vacations To Go Response
3w
Thank you for sharing your perspective. We are proud to offer uncapped commissions because they create strong earning potential, and we recognize that metrics alone do not define a great employee experience. While we do have consistent minimum expectations for all sales agents, most of our team regularly surpasses them, with team managers there to support, encourage, and coach agents toward success. We also want to clarify that our recent wave season was more in line with the past couple of record-breaking years. Most importantly, we put employees first. We do not allow clients to mistreat agents, and our Customer Care and Customer Support leadership teams actively step in during difficult client situations to ensure employees feel supported, respected, and backed by leadership.
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