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      VRI

      Part of Modivcare

      Engaged employer

      VRI reviews

      Terrible support facility. Filthy refurbished equipment. Incompetent employee support. - Tech Support VRI Employee Review

      1.0
      12 Sept 2014
      Tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      Call center is run well. Clients come first. People are mostly happy. Seemingly family friendly.

      Cons

      Terrible policy of slash and burn with staff & employees. Falsifying records and lying about employees is status quo at VRI. When a salesman becomes a CEO it's only about his profit margin.

      avatar
      VRI Response
      11y
      As you know, one of our Values is that "We continuously improve ourselves to be the best at what we do." I would have welcomed the opportunity to discuss your comments and clear up any questions you may have about the department or team expectations, schedules, requirements and the like. Unfortunately we don't have the opportunity to have a discussion at this point. We do wish you the best in your next position.

      Explore other reviews about VRI

      5.0
      3 Jul 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and great mission

      Cons

      Parent company disconnected from mission

      4.0
      27 Jul 2025
      Telephone survey interviewer
      Recommend
      CEO approval
      Business outlook

      Pros

      Very laid-back middle management - really great people!! Totally flexible hours, you can email in "sick" pretty much every day without any kind of consequence. Second chance employer.

      Cons

      It's difficult to make one's "bonus" of $15 per hour; if you don't work ALL hours available you don't you receive only $12 per hour. The company emails you literally the day before, to indicate whether you have a shift the next day; so there is absolutely no predictability as far as schedule is concerned. The work is mindlessly soul deadeningly repetitive! You have to conduct the same political survey over and over again for hours. Canadian based firm, therefore due to the current administration's disrespect for that country, business is tapering off substantially.

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