RN Triage Telecare - Anonymous employee VITAS Healthcare Employee Review

3.0
1 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No bedside nursing, bonus if you get 100% on calls, good pay, benefits, free holiday dinners, you wont loose your sanity if you have friends and are on the same shift

Cons

Too much micromanaging, cant even go to the bathroom or responding to someone's hello w/o manager getting upset, high turn over, can be very stressful dealing with stressed out/angry family members when pt is in the process of dying, wknds are beyond insane w/high call volumes, dealing with rude doctors and their long wait times to respond back for an order of your dying pt, always asking for you to come in on your days off, get more nasty attitudes from staff employees than pt/family, countless tasks for RN to accomplish and they keep adding more, all meetings accommodate day shift and NEVER graveyard shift, only evening and graveyard shifts.

Explore other reviews about VITAS Healthcare

5.0
1 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I love working for this company because it truly keeps patients and families first; treats employees with respect; cares about compassion and empathy; has great marketplace recognition; and has a world-class sales team.

Cons

None at this time to share

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Rewarding to help patients and families. No direct patient contact. Good clinical support.

Cons

Extreme micromanagement. Non clinical leadership lacking understanding as to what Triage Nurses do and that not all calls are the same. Management by Exception practiced based on favoritism. Revolving door of Triage Nurses leaving and new hires requiring weeks of training resulting in the department being chronically understaffed.

See reviews by: Helpful|Rating|Date|All