customer service - Anonymous employee VFS Global Employee Review

1.0
24 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

international company meaningful job, good management and employee service

Cons

high workload and low salary ,

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VFS Global Response
2y
Thank you for your review. Seasonality is an inevitable part of our business; we ensure all the support for our employees and promote a healthy work-life balance. Regarding your feedback on salaries, we constantly benchmark our salaries with industry standards. Moreover, we have structured growth opportunities, appraisal processes, and career paths for our employees. Still if you have any specific issue, you can reach out to us at communication@vfsglobal.com.

Explore other reviews about VFS Global

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
4mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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