Pros
Pay was competitive at the time (2021, two years ago), employees and managers are generally nice outside of their roles. Customers are very kind, much more than any other job. The open-concept idea is actually really great and I love it. I just wish it was worth it.
Cons
If you don't fit in, you will be casted out and tossed aside. Managers pick favorites, medical directors micromanage their doctor's every move. Managers will question your doctor's notes, and they will question your religious exemptions. The management was the last straw for me. Our prior manager, who was by all accounts was wonderful, left the company. Then, an already unpopular replacement was put in who barely left a presence on the floor, clearly didn't care about anyone, and was unpleasant to interact with. Every message was sent with passive aggression, the manager was never cooperative when it came to schedules (and was frequently late on schedules), and good luck if you have to take a day off because it's not going to be approved. When talking to higher ups about them, or any other issue I had prior, nothing was ever done. There is no post-resignation interviews or anything like that, they don't care why you left, they're just glad they have one less paycheck to give out. When severely understaffed on nurses, they say they are actively looking for nurses, but when you ask them how they can't come up with an answer and they just let their nurses get burnt out. They force you to work overnights. If a nurse makes a mistake (because they're burnt out and understaffed), they get interrogated and punished. Nurses are expected to maintain every role at once, they play receptionist, they play the assistant, they even play the manager at certain points. And all of that is fine, but on top of that, you are expected to train people who are completely new to the veterinary field on how to do basic tasks. All the while also having to balance both outpatients and inpatients surrounded by people who are in their second day of their job in the veterinary field and having to make sure they don't mess up your blood samples, or that they restrain in a way that doesn't get you bit. I love teaching, but no one should be thrown on the floor and especially no one should be expected to have to balance teaching multiple people with being a gold standard-of-care level nurse, especially when there are nursing trainers specifically hired for that reason. VEG does not care about what happens on the floor as long as you look good to customers. Happiness of employees does not matter as long as VEG can make a cute social media post about how an owner can sleep on the floor with their dog. Maintaining a work-life balance at VEG is not very possible. You become an outcast if you don't participate in the culty things they love to do. You get called almost everyday asking to come in, and if you don't expect a "I'm not mad, just disappointed" type response. Doctors are SEVERELY overworked. I've seen my doctors work 5 12 hour shifts in a row, while also being a borderline receptionist for half their shift and having records to complete within 24-hours post exam. It's just not fair to them, and it's not sustainable. Doctors will be the last ones to complain to leadership (because they're being watched constantly for every little move they make), but I constantly am having doctors ranting to me about how burnt out they are. Compensation isn't really all that competitive anymore. It was better when I started, but the industry has caught up. They've had to cut down a lot of the pluses that made VEG great to cater towards investors. I could go on, but truly, look elsewhere. If you're reading this review because you're burnt out and want to know if VEG will help you with that, my advice is to just leave the field altogether. Find a new career. VEG is not revolutionizing the veterinary field, it's just hiding it's issues better through gaslighting and manifestos. Lastly, their DEI is questionable. POC are a rarity at the corporate level. Homophobia from customers on social media is tolerated even when employees state their discomfort. They have investors who are openly homophobic.
