Pros
There are some very nice people who work at VCA, and that is what makes it worth it. Additionally, the Specialty division I worked at practiced a high quality of medicine, which I appreciated as well. This particular hospital also was very good with client service.
Cons
It was a large hospital, so that could have been part of it, but overall management was not good. There was not much contact with management unless you requested it; there were maybe quarterly meetings of the whole hospital. There were no department meetings ever. In general, employees were very unsatisfied with the basically "hands-off" managing done by VCA. In addition, while the prices charged to the client were extremely high, the salaries of both the DVMs and CVTs were pretty low and people were often leaving the practice. Healthcare benefits and animal care benefits were also not good, unfortunately.
