Billion dollar company managed like a thousand dollar company. Disappointing b/c VCA could be so much more. - Hospital Administrator VCA Employee Review

2.0
19 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility, great Co workers, great mission statement, commitment to excellent medicine. Great pet discount.

Cons

Low salaries, little to no acknowledgement from middle / upper management of staff that go above and beyond. Nepotism runs rampant leading to hiring and promoting of family and friends as opposed to qualified proven long term loyal employees which leads to excessive amounts of frustration, under appreciation and ultimately turnover. No standards or continuity in pay, completely random and at the discretion of management and what they can get "approved". People (staff) love their home Hospital and ultimately leave the company frustrated that they love it and work harder at making it succeed than the regional managers they answer to. Finally, when long-term loyal committed staff do decide to leave VCA, instead of questioning why and trying to minimize the loss of these employees VCA could literally care less a very very poor attitude to have in this day in age.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1d
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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