Great team and colleagues to work with but there is insidious of silence - Client Service Lead VALR Employee Review

3.0
3 Nov 2022
Recommend
CEO approval
Business outlook

Pros

- Fully remote - The company provides your computer Equipment, office set up and a UPS. - Unlimited leave policy - There are monthly meet-ups and yearly offsites, which help foster connections with your colleagues. - You can specialise in your department and take on projects to build a better department - Great team leads, who look out for you and help you grow to where you want to go. - GREAT team, who are friendly and helpful.

Cons

- There is a tendency within the support department for micromanagement - Gruelling work hours, rotational shifts and expectation to be at computer always. - Head of department stifles career growth but you can work around that by working smart - HR is only there to protect the company, they do not look out for employees at all. - Insidious culture of silence regarding salaries - Pay disparity - If client work is not your passion the job can get monotonous

Explore other reviews about VALR

4.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice organisational culture. Flexible leave.

Cons

Flat org structure, not much upward trajectory. Long-term strategy unsure.

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Friendly work environment - Challenging and engaging tasks - Good work-life balance - Inclusive culture - Strong emphasis on teamwork - Opportunities for learning and growth - Supportive management - Encourages creativity and innovation

Cons

Haven’t found any significant drawbacks so far

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