17 Jun 2025
Uwill Response
11moWe are saddened to hear that your experience did not align with your expectations. We value our community of dedicated, committed licensed therapists who share our mission of supporting student mental health. We want to take this opportunity to clarify a few points. Student safety and support is a top priority. We offer multiple weekly sessions allowing therapists to connect with our Clinical Affairs team for guidance whenever challenges arise, as well as ongoing, on-demand clinical support. We also seek and incorporate feedback from our counselor community, our partner schools, and our students to continuously evolve and strengthen our platform and our care. If you are currently working with Uwill, we would welcome the opportunity to speak with you directly.