Valuable experience with a supportive team - Anonymous employee UserTesting Employee Review

5.0
7 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really enjoyed my time at UserTesting. The team cares about the product and customers, and leadership is approachable. Overall, a great place to grow and feel valued.

Cons

Like many growing companies, there can be shifting priorities or internal reorgs, which sometimes make things feel a bit uncertain.

Explore other reviews about UserTesting

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Really easy to get paid and find gigs

Cons

Screeners can be tough sometimes

4.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New leadership team that cares about people and creating a positive winning environment There is an opportunity to learn new things including AI to contribute to positive impact. Human insight will be increasingly more important as we move to an AI influenced world.

Cons

There are small pockets of people who have unrealistic expectations about who should fix problems or issues. We all own our culture and it is not going to be “like it used to be.” There is a lot of change in SaaS companies as a whole. We are not immune. I am hopeful because we have smart leaders who care about the people, not just the company or their own interests.

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