I have worked at Usay Compare for over 2 years - Retention Agent Usay Compare Employee Review

5.0
25 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Great place to work! All the staff at Usay are lovely to work with throughout the whole company which gives the building a good vibe/morale. Support is always offered and regardless if you need help due to a work reason or you need some help due to a personal reason the management will listen and help you the best that they can. We get offered great incentives and staff days/nights out which are great fun and the managers always get everyone involved. If the managers see potential in you they will always encourage you/help you progress . I would never have been able to progress and become as confident as i have if it wasn't for Sean (director) and MC (manager) encouraging me to move up to another department and then supporting me whilst being new in the team.

Cons

The parking is difficult however it just means you need to get to work a little earlier than your starting time to ensure you have a space to park otherwise the onsite parking attendant (MC) will kindly ask you, with a huge smile on her face to move your car to an alternative space.

avatar
Usay Compare Response
6y
Thank you for taking the time to let us know what you think. We recognise that our employees are the most important part of our business and always encourage and support those who wish to develop their careers further, and I am pleased to hear this has worked well for you! Thank you for your feedback and I hope we will continue to work together and help you in the next phase of your career here!

Explore other reviews about Usay Compare

2.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Some friendly staff - Location (Right by the lakes)

Cons

- Salary - Overworked - No support from management/HR - Dangle promotions over your head that never come to fruition

avatar
Usay Compare Response
2mo
Thank you for taking the time to leave a review. I am disappointed to hear some of your comments and would really welcome the opportunity to speak further and understand this better. We advocate an inclusive and fair culture at Usay Compare and your feedback doesn’t align at all with our aims and expectations. We take all feedback seriously and would really appreciate you getting in touch. Please contact us at hr.inbox@usaycompare.com thank you.
2.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Salary is good, if you are one of Brooky's or Joe's few you'll get preferential treatment

Cons

You'll be treated badly, spoken to like you wouldnt believe and every minute of your day will be demanded or you will be branded as lazy or not wanting to succeed.

1
avatar
Usay Compare Response
3mo
Thank you for taking the time to leave a review. It’s clear from your comments you feel you had a negative experience working at Usay Compare. We are devoted to ensuring that all employees are following the code of conduct which includes behaving professionally and respectfully towards colleagues. I am sorry this was not your experience. It is important to us to receive this feedback. We would appreciate you reaching out to us so we can understand more about the concerns you’ve raised.
See reviews by: Helpful|Rating|Date|All