Pros
I enjoyed the team environment - other sales associates were all brilliant to work with and it was a very enjoyable and sociable atmosphere for anybody wanting to work in retail on a shop floor. Rota designed so that employees had a varied day and were not stuck in the same position for too long.
Cons
Management were the worst I have ever come across. They were often breathing down our necks, talked down to us, and if you were not a favourite, day-to-day working life there could be made very hard for you. There was a strong culture of nepotism - if you were a close mate of a manager you could get away with anything, such as being late, even missing a day of work without good reason...On the other hand if you weren't seen like that in their eyes, you were vilified for clocking in 2 minutes after your start time. Ridiculous. I got on very well with other members of the team on my level but was routinely purposely ignored and dismissed by managers. Even wrote a letter of complaint to Head Office after I left the company (which was unanswered) as managers actually broke the terms of my contract. Their behaviour was so immoral I was compelled to give this rating. We were all on zero hours contracts.The hours were long and we were never given rewards or praise. This is a disgraceful company which does not value its employees at all.