Great Company if you love your jobg - Sales Development Representative (SDR) Upwork Employee Review

3.0
3 Dec 2021
Recommend
CEO approval
Business outlook

Pros

This company is wonderful. But as of lately there has been an unprecedented amount of turn over not only in the SDR zone but also from middle management. which leads me to believe that there is some sort of impasse from upper management (potentially an ivory tower complex). The company treats all of its employees unbelievable well while they are working in their current position. Yet, what I have noticed is any time someone tries to take a step forward in their professional career at Upwork, the result is them leaving the company for an opportunity somewhere else. So if you love the SDR this is the company for you. If you are looking to develop into a new position I would reconsider applying.

Cons

Poor leadership choices and transparency. I've heard the promotion process is somewhat near impossible to accomplish. Sales metrics have been set amusingly high and management gets frustrated when not a single member of the sales org hits quota.

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Upwork Response
4y
Hi there, thank you so much for taking the time to write this review. We really appreciate your candidness in your feedback. We would love to discuss with you further to hear more; please slack our HR channel so we can set up some time 1:1 to hear more about the areas of opportunity. - Upwork HR

Explore other reviews about Upwork

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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